Service Status

All systems operational

Current status for the Deep MM pricing signal API, data pipeline, and web terminal.

Service health overview

Last updated: 08:30 ET, August 11, 2026

Pricing Signal API
Operational
99.97%
TRACE Data Ingestion
Operational
100.00%
Dealer Axis Feed
Operational
99.91%
Cross-Asset Signal Feed
Operational
99.99%
Model Inference Engine
Operational
99.94%
Web Terminal
Operational
100.00%
Authentication Service
Operational
100.00%
Service
Status
30-day uptime

Recent incidents

Resolved

Dealer axis feed delay (35 minutes)

A connectivity interruption to one of three dealer axis data providers caused a 35-minute lag in axis signal updates. Trade print and cross-asset feeds were unaffected. Fair value signals continued to update but with reduced axis weighting during the affected window. Issue was resolved at 11:22 ET. No client API interruption occurred.

Resolved

Authentication service elevated latency (12 minutes)

Token validation latency increased to an average of 800ms (normal: 40ms) for 12 minutes starting at 09:03 ET. Existing authenticated API sessions were unaffected. New token requests and web terminal logins may have experienced delays. Resolved via infrastructure scaling at 09:15 ET.

To report an issue or request status notifications, contact [email protected]

Questions about integration or uptime SLAs?

Enterprise and Floor License clients have dedicated SLA commitments. Contact us to discuss your requirements.